Privacy policy
When you visit Red X Thread Ltd. online, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse Red X Thread Ltd. we collect information about the individual web pages or products that you view, what websites or search terms referred you to our website, and information about how you interact with our website.
Additionally when you make a purchase or attempt to make a purchase through the our website, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. When you use our website, you allow third parties to process your IP address, to determine your location to convert to your local currency. This information is temporarily stored in your browser so that the prices can convert to your local currency during your shopping visit.
Certain third-party service providers (payment gateways and other payment transaction processors),have their own privacy policies that we are required to follow for your purchase-related transactions.
We suggest that you read their privacy policies so you can understand how your personal information is used. Remember that certain providers may have facilities that are located a different jurisdiction than either you or us. So, in a purchasing transaction that involves the services of a third-party service provider, your information will be subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
We use Order Information that we collect generally to fulfill any orders placed through the website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information relating to our products, events or services. You are able to unsubscribe from these communications at any time.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our website (for example, by generating analytics about how our customers browse and interact with the website, and to assess the success of our marketing and advertising campaigns).
We use Shopify to power our online store: you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.) We also use Google Analytics to help us understand how our customers use the website: you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or email marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Instagram: https://www.facebook.com/help/instagram/245100253430454
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
You can opt out of email marketing and our newsletter subscription using the 'Manage your subscription settings' link at the bottom of every newsletter or marketing email you receive from us.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at valet@redxthread.com or by mail at:
Red X Thread Ltd.
Re: Privacy Compliance Officer
P.O. Box 93354 RPO Yonge Mulock, Newmarket, Ontario, Canada L3X 2H1
